Lync CTI for Saleslogix
Lync CTI for Saleslogix works with Microsoft Lync and allows recognition of incoming calls. The name of the caller is displayed in a pop up and with simply one click the contact is opened up in the web client of SalesLogix to display further information, current status and allow you to track your activities and take notes directly within the contact.
Other features are:
- Dial numbers using Lync directly from the web client with a short cut
- Searching the Saleslogix database through the lync popup tool and directly dial a number
- Configure short cuts for various actions
Get the best from both worlds: CRM and Telephony.